Contacting the school

If you have a concern about your child please email the Head of Year, all email addresses are under: Information, Key Staff - Contact Details. We have a two working day response time. If you do not get a response within this time, please forward the email trail to office@parkhouseschool.org who will escalate this for you. If you have a safeguarding concern please email safeguarding@parkhouseschool.org. If you have any concerns with regards to a child with SEND please email send@parkhouseschool.org. If you have any other queries please email office@parkhouseschool.org. 

Detentions

Parents are contacted prior to 12:30 via SMS/Text Message and MCAS each day if your child has been given a same day detention. If you have any queries with regards to the detention please contact the Head of Year.

Appointments

Please note our teachers are in class teaching lessons during the day, including Heads of Year, we advise that parents will only be allowed on site with a pre-arranged appointment. Parents will not be seen by a member of staff without an appointment.

Medical

Students struggling with illness in school are expected to speak to a member of staff, preferably their teacher in class time. If the teacher decides your child is too ill to stay in class they will then send a Medical QC notification to the medical team who will request that the student attends Student Services. From there onwards the attending member of the medical team will assess the situation and contact parents if appropriate.

If your child needs to take any medication in school, please bring the medication to reception. A form will need to be filled in before we can store this and dispense it. Please do not allow your child to bring in any medication including paracetamol into school.

If you have any medical information pertaining to your child please email the Head of Year and copy in office@parkhouseschool.org.

Period Packs - Brown Bag

If your child requires any menstrual products, please let them know they can go to Student Services or RFL and ask for a ‘brown bag’. We have a large supply of pads, tampons and period pants that are available to our students.

Lost Property

Any lost property is taken to Student Services.  Once there, if the item is named a member of the office team will contact you and your child’s tutor via email to let your child know to come and collect the item. Items with no names on them will be placed in a general storage bin. On the last day of the school week the items will be moved into storage for a period of four school weeks. Any unclaimed items will be retained by the school. If you or your child are unable to collect the item in the given time frame, please contact office@parkhouseschool.org  before the end of the four weeks and we will be able to put the items on hold. We appreciate your help with this.

Further information can be found below: